StolenMotor JA

Jamaica's Vehicle Theft Database
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Help & Frequently Asked Questions

Find answers to common questions about using StolenMotorJA.

General Information Searching for Vehicles Reporting Stolen Vehicles Notifications Contact Support

General Information

StolenMotorJA is Jamaica's central database for stolen motor vehicles. Our service allows you to:

  • Check if a vehicle is reported as stolen before purchasing
  • Report your vehicle if it has been stolen
  • Receive notifications if your vehicle is found

The system aims to reduce vehicle theft in Jamaica by making it harder for thieves to sell stolen vehicles.

Yes, StolenMotorJA is completely free to use for all Jamaican citizens and residents. We are supported by government funding and community partnerships to provide this essential public service.

Our database is updated in real-time as reports are submitted and verified. All reports are subject to verification through email confirmation and cross-checking with police records where possible.

However, it's important to note that:

  • Not all stolen vehicles may be reported in our system
  • There may be a short delay between a theft and when it appears in our database
  • Always cross-reference with police records for the most authoritative information

Searching for Vehicles

To search for a vehicle in our database:

  1. Enter the vehicle's chassis number, engine number, or license plate in the search box on our homepage
  2. Click the "Search" button
  3. Review the results to see if the vehicle has been reported as stolen

For the most accurate results, use the chassis number whenever possible.

Chassis Number locations:

  • On the vehicle's registration documents
  • Stamped on a plate in the engine compartment
  • Often visible through the windshield on the driver's side dashboard
  • Sometimes on the door jamb of the driver's door

Engine Number locations:

  • Stamped on the engine block
  • Listed on the vehicle's registration documents

If a vehicle you're checking is listed as stolen in our database:

  1. Do not purchase the vehicle
  2. Contact the local police immediately at 119
  3. If possible, provide the seller's information to the police
  4. Do not confront the seller about the vehicle's status

Purchasing a stolen vehicle, even unknowingly, can lead to legal complications and financial loss.

Reporting Stolen Vehicles

To report a stolen vehicle:

  1. First, report the theft to the police and obtain a police report number
  2. Click on "Report Stolen Vehicle" on our homepage
  3. Fill out the form with all required details, including:
    • Vehicle information (make, model, year, color)
    • Chassis number and engine number
    • License plate number
    • Police report number
    • Your contact information
  4. Complete the CAPTCHA verification
  5. Submit the form
  6. Check your email to verify your report

Your report will be added to our database after email verification.

To report a stolen vehicle, you'll need:

  • Vehicle Details: Make, model, year, color
  • Identification Numbers: Chassis number, engine number, license plate
  • Theft Details: Date and location of theft
  • Police Report: Report number and police station
  • Contact Information: Your name, phone number, and email
  • Optional: Distinctive features or modifications of the vehicle

Having your vehicle registration document will make this process easier as it contains most of the required information.

If your vehicle has been recovered:

  1. Contact us at support@stolenmotorja.com with the subject "Vehicle Recovery"
  2. Include your report reference number, chassis number, and contact information
  3. Provide proof of recovery (police confirmation or documentation)

We'll update our database to mark your vehicle as recovered. This helps maintain the accuracy of our system while keeping a record of the theft incident for statistical purposes.

Notifications

When someone searches for a vehicle that matches your stolen vehicle report, our system automatically:

  • Sends you an email notification with the date and time of the search
  • Provides general location information about where the search was conducted (if available)

These notifications can be crucial leads for recovering your vehicle. We recommend promptly sharing this information with the police handling your case.

Yes, you can manage your notification preferences:

  1. Email us at support@stolenmotorja.com with your report reference number
  2. Specify which notifications you'd like to disable

However, we strongly recommend keeping notifications enabled as they significantly increase the chances of recovering your vehicle.

Contact Support

Need Additional Help?

If you couldn't find the answer to your question, please contact our support team:

Email Support

support@stolenmotorja.com

Response within 24 hours

Phone Support

+1 (876) 555-0100

Monday-Friday, 9am-5pm